How long does it take to receive my orders after payments?
We will ship out your order within 48 hours guarantee! Our processing time is 1-2 days.Delivery varies between 3-5 days within the USA.
What happens after I place my order?
An email will be sent to you within 24 hours with the specifications of your order, along with your order shipping information.We are a U.S based company, you can rest assure that we will get your order quick and out to you. We understand that waiting weeks or months sucks!
I am yet to receive my confirmation email and it has been over 24hrs
Please check your spam folder for the confirmation email then send us an email with your order number at firstname.lastname@example.org, so that we can resolve the issue immediately.
How long will it take to ship my order?
All of our braided wigs ship from the USA via USPS.
Domestic shipping takes 3-5 business days while international shipping takes 3-7 business days. All shipping times exclude processing time for all orders.
Are all your wigs made with lace closures?
We only use high quality premium swiss lace for our braided units.
What are the different braid sizes?
This is referring to the size of each strand on your unit. The picture below will give you a good idea of the braid sizes.
What color options of braided wigs are available to choose from?
We do have a wide variety of colors and color combinations to choose from. If you are interested in getting a specific color or color combination not listed, please feel free to email us at email@example.com
I live in Europe, would you be able to deliver to my country of residence?
Yes, we deliver globally and can ship to any country.
What is the shipping cost to the USA?
We provide free shipping to all state in the U.S except Hawaii and Alaska.
Does your cap come in different sizes or would you need to measure my head?
Our cap sizes fit almost perfectly and are very snug. There is almost no need to measure your head. If you however feel the need to, please do use a tape rule to measure the circumference of your head and email us at firstname.lastname@example.org
Do your wigs come with elastic straps and combs?
Yes our wig caps come with straps and combs. Even though our braided lace wigs are very snug and fit just right, they have combs and elastic bands/straps for extra security.
Can I cancel my order?
You can cancel your order within 24 hours of purchase. Please send us an email at email@example.com with your order number. After 24 hours, a cancellation fee of $35 will be applied.
I just want to talk to someone before placing my order. Can i call you?
Yes you can. Feel free to call us at 770-371-5878. You can also text us if you prefer.